packetfusion.comPacket Fusion - Connecting The Dots In The Cloud

24/7 Support Login 925-701-2020 Why Packet Fusion? Services IT Advising Cybersecurity Assessment Mitel / ShoreTel Support UCaaS Migration Tech Expense Management TECH UCaaS / CCaaS DIA / Broadband Cybersecurity Colocation SD-WAN / SASE Public Cloud Tech Expense Management Managed Service Provider (MSP) AI / Automation Support Mitel / ShoreTel Support Genesys Support Educate Contact Why Packet Fusion? Services IT Advising Cybersecurity Assessment Mitel / ShoreTel Support UCaaS Migration Tech Expense Management TECH UCaaS / CCaaS DIA / Broadband Cybersecurity Colocation SD-WAN / SASE Public Cloud Tech Expense Management Managed Service Provider (MSP) AI / Automation Support Mitel / ShoreTel Support Genesys Support Educate Contact Packet Fusion Packet Fusion Multiply Efforts. Accelerate Results. Packet Fusion is an IT Advisory firm committed to helping you do more with less. With a dedicated army of researchers, solution architects, and top-tier vendors, we guide you to the right IT solutions for your current and future needs. Support Why Packet Fusion? All Under One Roof With 30 years of experience as tech advisors to the world’s biggest brands, we’ve created a process for evaluating, comparing, and purchasing technology solutions. We provide a process for sourcing technology – all under one roof. UCaaS / CCaaS SD Wan / SASE Cyber Security Technology Expense Management DIA / Broadband Managed Service Providers Colocation Public Cloud Automation / AI See Technologies UCaaS / CCaaS Cyber Security SD-WAN / SASE Technology Expense Management DIA / Broadband Managed Service Providers Colocation Public Cloud Automation / AI See Technologies Looking for Better Phone Support? Packet Fusion is the premier phone support partner with 15 certified phone engineers on staff and a dedicated Client Services team ready to serve you. We’ve been the #1 Mitel / ShoreTel Partner of the Year and support more than 420 Mitel / ShoreTel customers nationwide. Let us optimize your ShoreTel/Mitel system. Mitel / ShoreTel Support Are you a ShoreTel/Mitel MiVoice Connect customer? There are important updates that impact you. Take a look at what’s changed and explore options tailored to MiVoice Connect customers. MiVoice Connect Options Why You Need an IT Advisor We rely on advisors to help navigate trends and unknowns. You can’t always be an expert, especially in the ever-evolving world of cloud technology. That’s where Packet Fusion steps in to guide your company to better technology solutions. Looking for the right IT solutions for your business? Packet Fusion’s comprehensive technology advisory model empowers organizations to find their way, make informed decisions, and steer toward success. Complete Your Complimentary Assessment Take a moment to fill out our simple online questionnaire to help us understand your objectives, requirements, and goals. This helps us improve your business as quickly and efficiently as possible. For those who prefer a more tailored experience, feel free to reach out to us directly today. Let’s Get Started Technology Advisors Focused On Results As an IT Advisory Firm, our mission is to find the right technology for each unique project by identifying the most suitable vendors available. By leveraging our expertise, we expedite decision-making processes by offering transparent and succinct information on over 250 participating technology solutions. 0 + client transformations 0 + solutions & providers Save thousands of hours in sourcing IT solutions Collaborate with Subject Matter Experts (SMEs) Benefit from expert oversight on every project Validate migration processes and documentation The Packet Fusion Advantage In today’s fast-paced business environment, digital transformation has become a necessity for organizations to remain relevant and competitive. Packet Fusion simplifies the purchasing process and empowers you to make informed decisions that align with your business objectives. Results Accelerator Work with seasoned advisors who have successfully guided over 250+ clients in transforming their technology stack through meticulously evaluating more than 1,000 solutions and vendor providers over the past three years. Time Multiplier Do more with less. Our team of cloud experts does the hard work on behalf of your team, dedicating over 10,000 person-hours to technology analysis, evaluation, documentation, vendor sourcing, implementation, and ongoing optimization. Strategic Advisors We provide the breadth and depth of technology expertise and ongoing advice in several different environments over many years, adding constant value to the business and your bottom line. Cost Cutters Technology contracts can be complex, especially when dealing with multiple vendors and services. Packet Fusion is the liaison between you and the provider, negotiating prices, SLAs, and services, resulting in the best price without surprises. Thoughts From Clients Excellent customer service, Packet Fusion team! San Jose McEnery Convention Center Very helpful, efficient, and great customer service!! West Valley Staffing Group Great customer service and technical expertise, your engineers should be commended for their technical know-how. Relypsa Great Support! City of Laguna Hills Recently, one of our schools experienced a catastrophic outage Due to the timeline we were under with school starting, we needed the our systems up and working. Several members of the Packet Fusion team did a spectacular job in displaying customer service, technical knowledge, and professionalism. Placer Union High School District Thanks again for your team’s excellent response times! It has been a pretty difficult project, to say the least. Thanks again to your team for being there for us during the tech crunch times.” Victor Valley Transit Authority I just want to send a quick note to acknowledge the professionalism and commitment to customer success from your team. Thank you for fostering a great team.” Trident Your statement of requirements is superior to anything we previously explored. From the start of our exploration through go-live, we have been impressed with your process to get us to the cloud. Thanks for the guidance from your exceptional team. SEIU (Service Employees International Union) Your team’s work on documenting and extracting the data from our current service provider has been outstanding. You put the information together in a simple easy to understand Excel file. We are glad we placed this job in your capable hands. Temecula Valley Cardiology Medical Group Moving parts of our operations to the cloud was a significant step for us, particularly given our limited familiarity with technical fields. Your team’s involvement went above and beyond our expectations. Throughout the entire process, Packet Fusion demonstrated an unwavering commitment to monitor each step meticulously. Your proactive stance in identifying potential challenges and preemptively addressing them was instrumental in averting potential issues before they could escalate. The thoroughness and precision with which Packet Fusion approached the migration were evident from the outset. Your team’s ability to foresee potential roadblocks and promptly make necessary corrections was nothing short of remarkable. As a result, the transition was remarkably smooth, causing minimal disruption to our operations. Self Help for the Elderly Yep! I would recommend the Packet Fusion to anyone who asks. Carson Tahoe PacketFusion had to step in to save the day with a vendor we were using and they were fantastic. Thank you team. City of Brawley Absolutely, I would be happy to talk to anyone about Packet Fusion. Always appreciate all the help you guys give us. Konocti USD Experience was great…Packet Fusion always provides excellent service and knowledge around nearly any IT solution. St. Ignatius Prepatory The responsiveness of the Packet Fusion support teams and having local staff for on-site support is great. Heritage Bank We moved...